Rate Inclusion
- Daily International Breakfast Buffet
- 15% off on Food & Drinks at SPICES Restaurant & KOKULO BEACH CLUB (excluding promotion)
- 15% off on spa treatment at SPA QAQULA (excluding promotion)
- Free Wi-Fi Internet access in room and public area
- Warm welcome with cold towel and herbal drink
- Free access to Lay Bay Khao Lak surf skate park
Cancellation Policy
- Credit Card Guarantee Only
- No-show & Early check-out fee : The full stay charge.
- Amendment / Cancellation made more than 7 days prior to check-in date (1 Nov - 15 Apr) : Free of charge.
- Amendment / Cancellation made within 7 days prior to check-in date (1 Nov - 15 Apr) : The full stay charge.
- Amendment / Cancellation made more than 1 day prior to check-in date (16 Apr - 31 Oct) : Free of charge.
- Amendment / Cancellation made within 1 day prior to check-in date (16 Apr - 31 Oct) : The full stay charge.
Terms & Conditions
- The room rates are quoted in THAI BAHT inclusive of 10% service charge, 7% applicable VAT, and 1% provincial tax.
- Rates are inclusive of breakfast for 2 persons per room per night. Except Family room is inclusive for 2 adults and 2 children.
- Normal occupancy per room is 2 persons (Except Family room), maximum 3 adults are allowed with extra person charge @ THB 1,800 net/ night. (THB 1,200 net/night for staying 16 Apr-31 Oct) 12 years and older will be considered as adults.
- Extra bed is the existing expandable sofa bed in room, no rollaway bed provided at hotel.
- The maximum number of extra bed is 1 per room (No extra bed providing in Family Room).
- Standard check-in time is 2.00 p.m. and check-out time is 12.00 p.m.
- Late check out until 18.00 hrs. is at 50% charge of the room rate while late check out after 18.00 hrs. will be charged at 100% of the room rate.
- Credit card details are required at the time of reservation and hotel reserves the right to pre-authorize the credit card as a guaranteed method.
- Hotel reserves the right to renegotiate the rates if the period, room type or requirement changed.
Child Policy (PAY EXTRA AT HOTEL)
- 0 - 3.9 years old : FOC baby cot
- 4 - 11 years old : ABF charge @ THB 225 net/ child/ meal (same existing bed with parents).
- 4 - 11 years old : if Sofa bed set up is required with ABF, cost is THB 1,800 net/ night.
- Maximum child allow : 1 Child in Deluxe Room, Deluxe Oceanside, Pool Access Grand and Pool Access Grand Sea View.
- Maximum child allow : 2 Children in Deluxe Poolside, Family room and Pool Access.
- Maximum 1 child per room for sharing existing bed with parents, while 2nd child must be paid for Sofa bed.